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Published Date: 2026-01-08 | Pages: 122 | Tables: 131 | Service & Software
The global Process Management Services market was valued at US$ 30127 million in 2025 and is anticipated to reach US$ 55302 million by 2032, at a CAGR of 9.2% from 2026 to 2032.
Process management services refer to systematic services provided by third-party professional service providers to enterprises, covering the entire lifecycle of business processes. These services include process design and reengineering (BPR), process execution and operation management (BPS/BPO), process monitoring and performance management (KPI/SLA), and process automation and intelligent optimization (RPA, AI, GenAI).
Gross Profit Margin Levels
The cost structure of process management services is centered on human resources (agents/operations experts/process experts), compounded by costs for facilities, IT platforms, and compliance. Therefore, the industry's gross profit margin typically exhibits characteristics of "stable growth with scale, increased growth through digitalization, and pressure from low-end homogenization." On the one hand, large integrated service providers stabilize their gross profit margins at around 30%–36% through global delivery networks, standardized processes, and optimized scheduling. On the other hand, with the penetration of process mining, RPA, AI quality inspection, and GenAI-assisted agents, high-value-added "intelligent operations/analysis outsourcing" can further boost gross profit. However, in niche markets dominated by voice agents and characterized by intense price competition, gross profit margins are often closer to 25%–32% and more susceptible to fluctuations in labor costs and exchange rates. Overall, "process digitalization + platform-based delivery (BPaaS)" is becoming a key path to improving the gross profit structure.
Industry Drivers
The growth of process management services stems from the long-standing contradiction faced by enterprises in simultaneously pursuing cost reduction, efficiency improvement, and compliance in an uncertain environment. Macroeconomically, enterprises tend to outsource non-core or standardized processes to achieve lower unit processing costs and more predictable delivery capabilities. Industrially, the BPS industry is approaching $300 billion in size and continues to deepen towards "end-to-end value chain processes + industry-specific process packages." Technologically, cloud-based delivery and BPaaS subscription models have lowered the barrier to entry, while RPA/AI/GenAI are upgrading "human resource outsourcing" to "intelligent operations," driving clients from single-point process outsourcing to cross-process collaboration and continuous optimization. In terms of the competitive landscape, accelerated mergers and acquisitions surrounding AI capabilities and industry process assets further strengthen the trend of integrated "IT + process + AI" delivery, making it easier for service providers with data, models, and industry knowledge bases to secure long-term large contracts.
This report delivers a comprehensive overview of the global Process Management Services market, with both quantitative and qualitative analyses, to help readers develop growth strategies, assess the competitive landscape, evaluate their position in the current market, and make informed business decisions regarding Process Management Services. The Process Management Services market size, estimates, and forecasts are provided in terms of revenue (US$ millions), with 2025 as the base year and historical and forecast data for 2021–2032.
The report segments the global Process Management Services market comprehensively. Regional market sizes by Type, by Application, by Deployment Methods, and by player are also provided. For deeper insight, the report profiles the competitive landscape, key competitors, and their respective market rankings, and discusses technological trends and new product developments.
This report will assist Process Management Services manufacturers, new entrants, and companies across the industry value chain with information on revenues, sales volume, and average prices for the overall market and its sub-segments, by company, by Type, by Application, and by region.
Market Segmentation
By Company
ADP
Accenture
Teleperformance
Concentrix
Paychex
Foundever
Genpact
Conduent
TCS
Alight Solutions
Cognizant
TELUS International
NTT DATA
Konecta
Iron Mountain
TTEC
Willis Towers Watson
EXL
IBM
Sopra Steria
Segment by Type
Traditional Process Management Services
Intelligent Process Management Services
Segment by Deployment Methods
Cloud-based
On-premise
Segment by Service Content Dimensions
Workflow Consulting Services
Workflow Outsourcing Services
Workflow System Implementation Services
Workflow Optimization Services
Workflow Review Services
Segment by Application
Financial Industry
Manufacturing Industry
Healthcare Industry
Others
By Region
North America
U.S.
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia & New Zealand
Rest of Asia
Europe
Germany
France
U.K.
Italy
Ireland
Russia
Rest of Europe
Latin America
Mexico
Brazil
Argentina
Rest of Latin America
Middle East & Africa
Israel
United Arab Emirates (UAE)
Saudi Arabia
Rest of MEA
Chapter Outline
Chapter 1: Defines the scope of the report and presents an executive summary of market segments (by Type, by Application, by Deployment Methods, etc.), including the size of each segment and its future growth potential. It offers a high-level view of the current market and its likely evolution in the short, medium, and long term.
Chapter 2: Summarizes global and regional market size and outlines market dynamics and recent developments, including key drivers, restraints, challenges and risks for industry participants, and relevant policy analysis.
Chapter 3: Provides a detailed view of the competitive landscape for Process Management Services companies, covering revenue share, development plans, and mergers and acquisitions.
Chapter 4: Analyzes segments by Type, detailing the size and growth potential of each segment to help readers identify blue-ocean opportunities.
Chapter 5: Analyzes segments by Application, detailing the size and growth potential of each downstream segment to help readers identify blue-ocean opportunities.
Chapter 6–10: Regional deep dives (North America, Europe, Asia Pacific, Latin America, Middle East & Africa) broken down by country. Each chapter quantifies market size and growth potential by region and key countries, and outlines market development, outlook, addressable space, and capacity.
Chapter 11: Profiles key players, presenting essential information on leading companies, including product/ service offerings, revenue, gross margin, product introductions/portfolios, recent developments, etc.
Chapter 12: Key findings and conclusions of the report.
Research Methodology
The research methodology employed has been subjected by numerous procedures in order to guarantee the quality and accuracy of the data contained within the reports. The analysts are employed full-time and received more than six months training to satisfy the standard of our company. Our methodology can be divided into five stages:
★Stage 1 SECONDARY RESEARCH
The research team first collaborates with magazines, trade associations and administrative departments in the research field. The information provided by our internal documentation service is helpful for our further research. Our team has a wealth of experience and knowledge, and can effectively extract accurate information from existing resources.
★Stage 2 PRIMARY RESEARCH:INTERVIEWS WITH TRADE SOURCES
After the first stage, the research team conducts a large number of face-to-face or telephone interviews with representative companies working in the research field. Analysts are trying to have an opportunity to talk to leading companies and small companies in the field. Upstream suppliers, manufacturers, distributors, importers, installers, wholesalers and consumers were included in the interview. The data collected during the interview were then carefully examined and compared with the secondary study.
★Stage 3 ANALYSIS OF THE GATHERED DATA
The analysis team examines and synthesizes the data collected in the first two stages. In order to validate the data, a second round of interviews can be conducted.
★Stage 4 QUANTITATIVE DATA
The quantitative data such as market estimates, production and capacity of manufacturer, market forecasts and investment feasibility is provided by our company. The data is based on the estimates obtained during stage 3.
★Stage 5 QUALITY CONTROL
Before publishing, each report undergoes a rigorous review and editing process, which is done by the experience management team to ensure the reliability of the published data. Every analyst on the research team receives support and continuous training as part of our internal quality process.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Process Management Services Market Size Growth Rate by Type: 2021 vs 2025 vs 2032
1.2.2 Traditional Process Management Services
1.2.3 Intelligent Process Management Services
1.3 Market by Deployment Methods
1.3.1 Global Process Management Services Market Size Growth Rate by Deployment Methods: 2021 vs 2025 vs 2032
1.3.2 Cloud-based
1.3.3 On-premise
1.4 Market by Service Content Dimensions
1.4.1 Global Process Management Services Market Size Growth Rate by Service Content Dimensions: 2021 vs 2025 vs 2032
1.4.2 Workflow Consulting Services
1.4.3 Workflow Outsourcing Services
1.4.4 Workflow System Implementation Services
1.4.5 Workflow Optimization Services
1.4.6 Workflow Review Services
1.5 Market by Application
1.5.1 Global Process Management Services Market Growth by Application: 2021 vs 2025 vs 2032
1.5.2 Financial Industry
1.5.3 Manufacturing Industry
1.5.4 Healthcare Industry
1.5.5 Others
1.6 Assumptions and Limitations
1.7 Study Objectives
1.8 Years Considered
2 Global Growth Trends
2.1 Global Process Management Services Market Perspective (2021–2032)
2.2 Global Process Management Services Growth Trends by Region
2.2.1 Global Process Management Services Market Size by Region: 2021 vs 2025 vs 2032
2.2.2 Process Management Services Historic Market Size by Region (2021–2026)
2.2.3 Process Management Services Forecasted Market Size by Region (2027–2032)
2.3 Process Management Services Market Dynamics
2.3.1 Process Management Services Industry Trends
2.3.2 Process Management Services Market Drivers
2.3.3 Process Management Services Market Challenges
2.3.4 Process Management Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Process Management Services Players by Revenue
3.1.1 Global Top Process Management Services Players by Revenue (2021–2026)
3.1.2 Global Process Management Services Revenue Market Share by Players (2021–2026)
3.2 Global Top Process Management Services Players Market Share by Company Tier (Tier 1, Tier 2, Tier 3)
3.3 Global Key Players Ranking by Process Management Services Revenue
3.4 Global Process Management Services Market Concentration Ratio
3.4.1 Global Process Management Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Process Management Services Revenue in 2025
3.5 Global Key Players of Process Management Services Head Offices and Areas Served
3.6 Global Key Players of Process Management Services, Products and Applications
3.7 Global Key Players of Process Management Services, Date of General Availability (GA)
3.8 Mergers and Acquisitions, Expansion Plans
4 Process Management Services Breakdown Data by Type
4.1 Global Process Management Services Historic Market Size by Type (2021–2026)
4.2 Global Process Management Services Forecasted Market Size by Type (2027–2032)
5 Process Management Services Breakdown Data by Application
5.1 Global Process Management Services Historic Market Size by Application (2021–2026)
5.2 Global Process Management Services Forecasted Market Size by Application (2027–2032)
6 North America
6.1 North America Process Management Services Market Size (2021–2032)
6.2 North America Process Management Services Market Growth Rate by Country: 2021 vs 2025 vs 2032
6.3 North America Process Management Services Market Size by Country (2021–2026)
6.4 North America Process Management Services Market Size by Country (2027–2032)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Process Management Services Market Size (2021–2032)
7.2 Europe Process Management Services Market Growth Rate by Country: 2021 vs 2025 vs 2032
7.3 Europe Process Management Services Market Size by Country (2021–2026)
7.4 Europe Process Management Services Market Size by Country (2027–2032)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Ireland
8 Asia-Pacific
8.1 Asia-Pacific Process Management Services Market Size (2021–2032)
8.2 Asia-Pacific Process Management Services Market Growth Rate by Region: 2021 vs 2025 vs 2032
8.3 Asia-Pacific Process Management Services Market Size by Region (2021–2026)
8.4 Asia-Pacific Process Management Services Market Size by Region (2027–2032)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia & New Zealand
9 Latin America
9.1 Latin America Process Management Services Market Size (2021–2032)
9.2 Latin America Process Management Services Market Growth Rate by Country: 2021 vs 2025 vs 2032
9.3 Latin America Process Management Services Market Size by Country (2021–2026)
9.4 Latin America Process Management Services Market Size by Country (2027–2032)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Process Management Services Market Size (2021–2032)
10.2 Middle East & Africa Process Management Services Market Growth Rate by Country: 2021 vs 2025 vs 2032
10.3 Middle East & Africa Process Management Services Market Size by Country (2021–2026)
10.4 Middle East & Africa Process Management Services Market Size by Country (2027–2032)
10.5 Israel
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 ADP
11.1.1 ADP Company Details
11.1.2 ADP Business Overview
11.1.3 ADP Process Management Services Introduction
11.1.4 ADP Revenue in Process Management Services Business (2021–2026)
11.1.5 ADP Recent Development
11.2 Accenture
11.2.1 Accenture Company Details
11.2.2 Accenture Business Overview
11.2.3 Accenture Process Management Services Introduction
11.2.4 Accenture Revenue in Process Management Services Business (2021–2026)
11.2.5 Accenture Recent Development
11.3 Teleperformance
11.3.1 Teleperformance Company Details
11.3.2 Teleperformance Business Overview
11.3.3 Teleperformance Process Management Services Introduction
11.3.4 Teleperformance Revenue in Process Management Services Business (2021–2026)
11.3.5 Teleperformance Recent Development
11.4 Concentrix
11.4.1 Concentrix Company Details
11.4.2 Concentrix Business Overview
11.4.3 Concentrix Process Management Services Introduction
11.4.4 Concentrix Revenue in Process Management Services Business (2021–2026)
11.4.5 Concentrix Recent Development
11.5 Paychex
11.5.1 Paychex Company Details
11.5.2 Paychex Business Overview
11.5.3 Paychex Process Management Services Introduction
11.5.4 Paychex Revenue in Process Management Services Business (2021–2026)
11.5.5 Paychex Recent Development
11.6 Foundever
11.6.1 Foundever Company Details
11.6.2 Foundever Business Overview
11.6.3 Foundever Process Management Services Introduction
11.6.4 Foundever Revenue in Process Management Services Business (2021–2026)
11.6.5 Foundever Recent Development
11.7 Genpact
11.7.1 Genpact Company Details
11.7.2 Genpact Business Overview
11.7.3 Genpact Process Management Services Introduction
11.7.4 Genpact Revenue in Process Management Services Business (2021–2026)
11.7.5 Genpact Recent Development
11.8 Conduent
11.8.1 Conduent Company Details
11.8.2 Conduent Business Overview
11.8.3 Conduent Process Management Services Introduction
11.8.4 Conduent Revenue in Process Management Services Business (2021–2026)
11.8.5 Conduent Recent Development
11.9 TCS
11.9.1 TCS Company Details
11.9.2 TCS Business Overview
11.9.3 TCS Process Management Services Introduction
11.9.4 TCS Revenue in Process Management Services Business (2021–2026)
11.9.5 TCS Recent Development
11.10 Alight Solutions
11.10.1 Alight Solutions Company Details
11.10.2 Alight Solutions Business Overview
11.10.3 Alight Solutions Process Management Services Introduction
11.10.4 Alight Solutions Revenue in Process Management Services Business (2021–2026)
11.10.5 Alight Solutions Recent Development
11.11 Cognizant
11.11.1 Cognizant Company Details
11.11.2 Cognizant Business Overview
11.11.3 Cognizant Process Management Services Introduction
11.11.4 Cognizant Revenue in Process Management Services Business (2021–2026)
11.11.5 Cognizant Recent Development
11.12 TELUS International
11.12.1 TELUS International Company Details
11.12.2 TELUS International Business Overview
11.12.3 TELUS International Process Management Services Introduction
11.12.4 TELUS International Revenue in Process Management Services Business (2021–2026)
11.12.5 TELUS International Recent Development
11.13 NTT DATA
11.13.1 NTT DATA Company Details
11.13.2 NTT DATA Business Overview
11.13.3 NTT DATA Process Management Services Introduction
11.13.4 NTT DATA Revenue in Process Management Services Business (2021–2026)
11.13.5 NTT DATA Recent Development
11.14 Konecta
11.14.1 Konecta Company Details
11.14.2 Konecta Business Overview
11.14.3 Konecta Process Management Services Introduction
11.14.4 Konecta Revenue in Process Management Services Business (2021–2026)
11.14.5 Konecta Recent Development
11.15 Iron Mountain
11.15.1 Iron Mountain Company Details
11.15.2 Iron Mountain Business Overview
11.15.3 Iron Mountain Process Management Services Introduction
11.15.4 Iron Mountain Revenue in Process Management Services Business (2021–2026)
11.15.5 Iron Mountain Recent Development
11.16 TTEC
11.16.1 TTEC Company Details
11.16.2 TTEC Business Overview
11.16.3 TTEC Process Management Services Introduction
11.16.4 TTEC Revenue in Process Management Services Business (2021–2026)
11.16.5 TTEC Recent Development
11.17 Willis Towers Watson
11.17.1 Willis Towers Watson Company Details
11.17.2 Willis Towers Watson Business Overview
11.17.3 Willis Towers Watson Process Management Services Introduction
11.17.4 Willis Towers Watson Revenue in Process Management Services Business (2021–2026)
11.17.5 Willis Towers Watson Recent Development
11.18 EXL
11.18.1 EXL Company Details
11.18.2 EXL Business Overview
11.18.3 EXL Process Management Services Introduction
11.18.4 EXL Revenue in Process Management Services Business (2021–2026)
11.18.5 EXL Recent Development
11.19 IBM
11.19.1 IBM Company Details
11.19.2 IBM Business Overview
11.19.3 IBM Process Management Services Introduction
11.19.4 IBM Revenue in Process Management Services Business (2021–2026)
11.19.5 IBM Recent Development
11.20 Sopra Steria
11.20.1 Sopra Steria Company Details
11.20.2 Sopra Steria Business Overview
11.20.3 Sopra Steria Process Management Services Introduction
11.20.4 Sopra Steria Revenue in Process Management Services Business (2021–2026)
11.20.5 Sopra Steria Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Process Management Services Market Size Growth Rate by Type (US$ Million): 2021 vs 2025 vs 2032
Table 2. Key Players of Traditional Process Management Services
Table 3. Key Players of Intelligent Process Management Services
Table 4. Global Process Management Services Market Size Growth Rate by Deployment Methods (US$ Million): 2021 vs 2025 vs 2032
Table 5. Key Players of Cloud-based
Table 6. Key Players of On-premise
Table 7. Global Process Management Services Market Size Growth Rate by Service Content Dimensions (US$ Million): 2021 vs 2025 vs 2032
Table 8. Key Players of Workflow Consulting Services
Table 9. Key Players of Workflow Outsourcing Services
Table 10. Key Players of Workflow System Implementation Services
Table 11. Key Players of Workflow Optimization Services
Table 12. Key Players of Workflow Review Services
Table 13. Global Process Management Services Market Size Growth by Application (US$ Million): 2021 vs 2025 vs 2032
Table 14. Global Process Management Services Market Size by Region (US$ Million): 2021 vs 2025 vs 2032
Table 15. Global Process Management Services Market Size by Region (US$ Million), 2021–2026
Table 16. Global Process Management Services Market Share by Region (2021–2026)
Table 17. Global Process Management Services Forecasted Market Size by Region (US$ Million), 2027–2032
Table 18. Global Process Management Services Market Share by Region (2027–2032)
Table 19. Process Management Services Market Trends
Table 20. Process Management Services Market Drivers
Table 21. Process Management Services Market Challenges
Table 22. Process Management Services Market Restraints
Table 23. Global Process Management Services Revenue by Players (US$ Million), 2021–2026
Table 24. Global Process Management Services Market Share by Players (2021–2026)
Table 25. Global Top Process Management Services Players by Tier (Tier 1, Tier 2, and Tier 3), based on Process Management Services Revenue, 2025
Table 26. Ranking of Global Top Process Management Services Companies by Revenue (US$ Million) in 2025
Table 27. Global 5 Largest Players Market Share by Process Management Services Revenue (CR5 and HHI), 2021–2026
Table 28. Global Key Players of Process Management Services, Headquarters and Area Served
Table 29. Global Key Players of Process Management Services, Products and Applications
Table 30. Global Key Players of Process Management Services, Date of General Availability (GA)
Table 31. Mergers and Acquisitions, Expansion Plans
Table 32. Global Process Management Services Market Size by Type (US$ Million), 2021–2026
Table 33. Global Process Management Services Revenue Market Share by Type (2021–2026)
Table 34. Global Process Management Services Forecasted Market Size by Type (US$ Million), 2027–2032
Table 35. Global Process Management Services Revenue Market Share by Type (2027–2032)
Table 36. Global Process Management Services Market Size by Application (US$ Million), 2021–2026
Table 37. Global Process Management Services Revenue Market Share by Application (2021–2026)
Table 38. Global Process Management Services Forecasted Market Size by Application (US$ Million), 2027–2032
Table 39. Global Process Management Services Revenue Market Share by Application (2027–2032)
Table 40. North America Process Management Services Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 41. North America Process Management Services Market Size by Country (US$ Million), 2021–2026
Table 42. North America Process Management Services Market Size by Country (US$ Million), 2027–2032
Table 43. Europe Process Management Services Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 44. Europe Process Management Services Market Size by Country (US$ Million), 2021–2026
Table 45. Europe Process Management Services Market Size by Country (US$ Million), 2027–2032
Table 46. Asia-Pacific Process Management Services Market Size Growth Rate by Region (US$ Million): 2021 vs 2025 vs 2032
Table 47. Asia-Pacific Process Management Services Market Size by Region (US$ Million), 2021–2026
Table 48. Asia-Pacific Process Management Services Market Size by Region (US$ Million), 2027–2032
Table 49. Latin America Process Management Services Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 50. Latin America Process Management Services Market Size by Country (US$ Million), 2021–2026
Table 51. Latin America Process Management Services Market Size by Country (US$ Million), 2027–2032
Table 52. Middle East & Africa Process Management Services Market Size Growth Rate by Country (US$ Million): 2021 vs 2025 vs 2032
Table 53. Middle East & Africa Process Management Services Market Size by Country (US$ Million), 2021–2026
Table 54. Middle East & Africa Process Management Services Market Size by Country (US$ Million), 2027–2032
Table 55. ADP Company Details
Table 56. ADP Business Overview
Table 57. ADP Process Management Services Product
Table 58. ADP Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 59. ADP Recent Development
Table 60. Accenture Company Details
Table 61. Accenture Business Overview
Table 62. Accenture Process Management Services Product
Table 63. Accenture Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 64. Accenture Recent Development
Table 65. Teleperformance Company Details
Table 66. Teleperformance Business Overview
Table 67. Teleperformance Process Management Services Product
Table 68. Teleperformance Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 69. Teleperformance Recent Development
Table 70. Concentrix Company Details
Table 71. Concentrix Business Overview
Table 72. Concentrix Process Management Services Product
Table 73. Concentrix Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 74. Concentrix Recent Development
Table 75. Paychex Company Details
Table 76. Paychex Business Overview
Table 77. Paychex Process Management Services Product
Table 78. Paychex Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 79. Paychex Recent Development
Table 80. Foundever Company Details
Table 81. Foundever Business Overview
Table 82. Foundever Process Management Services Product
Table 83. Foundever Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 84. Foundever Recent Development
Table 85. Genpact Company Details
Table 86. Genpact Business Overview
Table 87. Genpact Process Management Services Product
Table 88. Genpact Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 89. Genpact Recent Development
Table 90. Conduent Company Details
Table 91. Conduent Business Overview
Table 92. Conduent Process Management Services Product
Table 93. Conduent Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 94. Conduent Recent Development
Table 95. TCS Company Details
Table 96. TCS Business Overview
Table 97. TCS Process Management Services Product
Table 98. TCS Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 99. TCS Recent Development
Table 100. Alight Solutions Company Details
Table 101. Alight Solutions Business Overview
Table 102. Alight Solutions Process Management Services Product
Table 103. Alight Solutions Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 104. Alight Solutions Recent Development
Table 105. Cognizant Company Details
Table 106. Cognizant Business Overview
Table 107. Cognizant Process Management Services Product
Table 108. Cognizant Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 109. Cognizant Recent Development
Table 110. TELUS International Company Details
Table 111. TELUS International Business Overview
Table 112. TELUS International Process Management Services Product
Table 113. TELUS International Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 114. TELUS International Recent Development
Table 115. NTT DATA Company Details
Table 116. NTT DATA Business Overview
Table 117. NTT DATA Process Management Services Product
Table 118. NTT DATA Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 119. NTT DATA Recent Development
Table 120. Konecta Company Details
Table 121. Konecta Business Overview
Table 122. Konecta Process Management Services Product
Table 123. Konecta Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 124. Konecta Recent Development
Table 125. Iron Mountain Company Details
Table 126. Iron Mountain Business Overview
Table 127. Iron Mountain Process Management Services Product
Table 128. Iron Mountain Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 129. Iron Mountain Recent Development
Table 130. TTEC Company Details
Table 131. TTEC Business Overview
Table 132. TTEC Process Management Services Product
Table 133. TTEC Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 134. TTEC Recent Development
Table 135. Willis Towers Watson Company Details
Table 136. Willis Towers Watson Business Overview
Table 137. Willis Towers Watson Process Management Services Product
Table 138. Willis Towers Watson Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 139. Willis Towers Watson Recent Development
Table 140. EXL Company Details
Table 141. EXL Business Overview
Table 142. EXL Process Management Services Product
Table 143. EXL Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 144. EXL Recent Development
Table 145. IBM Company Details
Table 146. IBM Business Overview
Table 147. IBM Process Management Services Product
Table 148. IBM Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 149. IBM Recent Development
Table 150. Sopra Steria Company Details
Table 151. Sopra Steria Business Overview
Table 152. Sopra Steria Process Management Services Product
Table 153. Sopra Steria Revenue in Process Management Services Business (US$ Million), 2021–2026
Table 154. Sopra Steria Recent Development
Table 155. Research Programs/Design for This Report
Table 156. Key Data Information from Secondary Sources
Table 157. Key Data Information from Primary Sources
Table 158. Authors List of This Report
List of Figures
Figure 1. Process Management Services Picture
Figure 2. Global Process Management Services Market Size Comparison by Type (US$ Million), 2021–2032
Figure 3. Global Process Management Services Market Share by Type: 2025 vs 2032
Figure 4. Traditional Process Management Services Features
Figure 5. Intelligent Process Management Services Features
Figure 6. Global Process Management Services Market Size Comparison by Deployment Methods (US$ Million), 2021–2032
Figure 7. Cloud-based Features
Figure 8. On-premise Features
Figure 9. Global Process Management Services Market Size Comparison by Service Content Dimensions (US$ Million), 2021–2032
Figure 10. Workflow Consulting Services Features
Figure 11. Workflow Outsourcing Services Features
Figure 12. Workflow System Implementation Services Features
Figure 13. Workflow Optimization Services Features
Figure 14. Workflow Review Services Features
Figure 15. Global Process Management Services Market Size by Application (US$ Million), 2021–2032
Figure 16. Global Process Management Services Market Share by Application: 2025 vs 2032
Figure 17. Financial Industry Case Studies
Figure 18. Manufacturing Industry Case Studies
Figure 19. Healthcare Industry Case Studies
Figure 20. Others Case Studies
Figure 21. Process Management Services Report Years Considered
Figure 22. Global Process Management Services Market Size (US$ Million), Year-over-Year: 2021–2032
Figure 23. Global Process Management Services Market Size, (US$ Million), 2021 vs 2025 vs 2032
Figure 24. Global Process Management Services Market Share by Region: 2025 vs 2032
Figure 25. Global Process Management Services Market Share by Players in 2025
Figure 26. Global Process Management Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
Figure 27. The Top 10 and 5 Players Market Share by Process Management Services Revenue in 2025
Figure 28. North America Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 29. North America Process Management Services Market Share by Country (2021–2032)
Figure 30. United States Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 31. Canada Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 32. Europe Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 33. Europe Process Management Services Market Share by Country (2021–2032)
Figure 34. Germany Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 35. France Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 36. U.K. Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 37. Italy Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 38. Russia Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 39. Ireland Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 40. Asia-Pacific Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 41. Asia-Pacific Process Management Services Market Share by Region (2021–2032)
Figure 42. China Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 43. Japan Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 44. South Korea Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 45. Southeast Asia Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 46. India Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 47. Australia & New Zealand Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 48. Latin America Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 49. Latin America Process Management Services Market Share by Country (2021–2032)
Figure 50. Mexico Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 51. Brazil Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 52. Middle East & Africa Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 53. Middle East & Africa Process Management Services Market Share by Country (2021–2032)
Figure 54. Israel Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 55. Saudi Arabia Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 56. UAE Process Management Services Market Size YoY Growth (US$ Million), 2021–2032
Figure 57. ADP Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 58. Accenture Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 59. Teleperformance Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 60. Concentrix Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 61. Paychex Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 62. Foundever Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 63. Genpact Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 64. Conduent Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 65. TCS Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 66. Alight Solutions Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 67. Cognizant Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 68. TELUS International Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 69. NTT DATA Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 70. Konecta Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 71. Iron Mountain Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 72. TTEC Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 73. Willis Towers Watson Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 74. EXL Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 75. IBM Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 76. Sopra Steria Revenue Growth Rate in Process Management Services Business (2021–2026)
Figure 77. Bottom-up and Top-down Approaches for This Report
Figure 78. Data Triangulation
Figure 79. Key Executives Interviewed
